Smart Message Delivery Service (SMDS) allows medical and dental
practices to send messages to multiple patients via phone, e-mail or SMS.
SMDS gives medical and dental practices a tool that will translate
into cost saving and improve patient services. Using SMDS, practices can automatically
notify patients of appointments and medical related messages. Since SMDS has the ability
to make thousands of phone calls per hour, staff involvement is kept to a minimum.
Below are a few applications of SMDS:
Appointment Reminder - The current methods of notifying patients of their appointments
are by using medical staff to call each patient individually or using telephony software.
The former method wastes a lot of time that could be better spent on other work. The latter
requires software that is costly to install and support. SMDS gives staff members who are
in charge of contacting patients a simpler mechanism to contact them automatically. All patients
are notified by telephone without manually calling each one individually. Our solution includes
integration with medical software or medical procedure.
Prescription Notification - Using SMDS, pharmacies can automatically notify patients when
their medication is complete or when there is a need for a refill.